shipping policy
Domestic Shipping Policy
Shipment processing times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your orders will be calculated and displayed at checkout.
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Shipping method: USPS Priority
Shipment cost: $9.00 USD and up
Estimated delivery time: 2 business days
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Shipping method: USPS Economy
Shipment cost: $3.00 USD and up
Estimated delivery time: 3-5 business days
Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses
studio jLd ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
studio jLd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer. This includes tariffs, taxes, and any other additional charges made by your shipping country.
Damages
studio jLd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, you can contact us by sending an email to studiojld4u@gmail.com.